CIRO MEMBER BROCHURE
Complaint handling by CIRO
Clients of a CIRO Member who are not satisfied with a financial product or service have a right to make a complaint and to seek resolution of the problem. CIRO Members have a responsibility to their clients to ensure that all complaints are dealt with fairly and promptly
How to Make a Complaint?
Clients of a CIRO Member who are not satisfied with a financial product or service have a right to make a complaint and to seek resolution of the problem. CIRO Members have a responsibility to their clients to ensure that all complaints are dealt with fairly and promptly
How to Make a Complaint?
